Your Personalised Digital Assistant Powered by Knowledge Bases and Fine-Tuned Models
Welcome to the future of customer service and internal support - AI Chatbots. At Cloudify, we specialise in creating chatbots that are specifically trained on your data, forming a unique knowledge base. These chatbots, powered by fine-tuned AI models, can revolutionise the way you interact with your customers and streamline your internal processes.
Customer Support Chatbots
Our AI chatbots, equipped with a comprehensive knowledge base, can provide instant responses to common customer inquiries. Whether it's questions about a product's features or how to troubleshoot common issues, our chatbots are designed to deliver accurate and timely responses. This significantly reduces response times and frees up your human customer service representatives to handle more complex issues.
Product Recommendation Chatbots
In the world of e-commerce, our chatbots can recommend products based on a customer's preferences or past purchases. By leveraging a knowledge base and fine-tuned AI models, our chatbots can understand the customer's needs and suggest relevant products from your offerings.
Onboarding and Training Chatbots
Our chatbots can guide new employees or users through the onboarding process. They provide step-by-step instructions, answer common questions, and direct users to relevant resources in your knowledge base. This makes the onboarding process smoother and more efficient.
Internal IT Support Chatbots
Our chatbots can assist employees with common IT issues, such as resetting passwords or troubleshooting software problems. By utilising a knowledge base and fine-tuned AI models, our chatbots can reduce the workload on your IT department and provide employees with faster solutions.
